Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or place an order
• Contact us for support or inquiries
• Subscribe to our newsletter
• Provide feedback or reviews

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in our operations

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your data

Acceptance of Terms

By accessing and using SMMDesign services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

SMMDesign provides professional design services including:

• Social media post design
• Logo design and branding
• Company profile creation
• Corporate design materials

Payment Terms

Payment terms and conditions:

• Full payment is required before project commencement
• All prices are in Indian Rupees (INR)
• Prices are subject to change without notice
• Additional revisions beyond included limits may incur extra charges

Intellectual Property

Upon full payment:

• You receive full commercial rights to the final design
• We retain the right to showcase work in our portfolio
• You must provide original content and have rights to any materials provided
• We are not responsible for copyright infringement of client-provided materials

Delivery and Revisions

Project delivery terms:

• Delivery times are estimates and may vary based on project complexity
• Revisions must be requested within 7 days of initial delivery
• Major changes beyond the original brief may require additional payment
• Final files will be delivered upon completion and approval

Limitation of Liability

SMMDesign shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Refund Eligibility

You may be eligible for a refund if:

• We fail to deliver your project within the agreed timeframe
• The delivered work significantly deviates from the agreed specifications
• You cancel the project before we begin work (within 24 hours of payment)
• Technical issues prevent us from completing your project

Refund Process

To request a refund:

• Contact us within 7 days of project delivery
• Provide detailed reasons for the refund request
• Allow us 48 hours to review and respond to your request
• Approved refunds will be processed within 5-7 business days

Partial Refunds

Partial refunds may be offered in cases where:

• Work has been partially completed
• Initial concepts have been delivered and approved
• Revisions have been provided but final delivery is delayed
• Project scope changes after commencement

Refund Methods

Approved refunds will be processed using:

• Original payment method (preferred)
• Bank transfer to your account
• Digital wallet transfer
• Processing fees may be deducted from refund amount

Design Services Disclaimer

Regarding our design services:

• All designs are created based on client specifications and requirements
• Final results may vary based on individual preferences and market conditions
• We do not guarantee specific business outcomes from our design work
• Client satisfaction may vary based on subjective design preferences
• Delivery times are estimates and may be affected by project complexity

Intellectual Property

Important notes about intellectual property:

• Clients are responsible for ensuring they have rights to all provided materials
• We are not liable for copyright infringement of client-provided content
• Stock images and fonts used are properly licensed for commercial use
• Final designs become client property upon full payment completion
• We retain the right to showcase completed work in our portfolio

Website Content

Regarding website information:

• Pricing and service details are subject to change without notice
• Portfolio samples are representative of our work quality
• Testimonials reflect individual client experiences
• External links are provided for convenience and we're not responsible for their content
• Technical specifications may vary based on project requirements

Professional Advice

Our design services are creative in nature and should not be considered as professional business, legal, or marketing advice. Clients should consult with appropriate professionals for business strategy, legal compliance, and marketing guidance.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or other unforeseeable events.